Frequently Asked Questions About Our Moving Services

General Moving Services

What types of moving services do you offer?

We offer comprehensive moving solutions, including residential moves, commercial relocations, white glove moving services, packing and unpacking, furniture assembly and disassembly, and junk removal. Whether you're moving locally or across the country, our experienced team handles every detail with care.

How do I get a quote for my move?

Getting a quote is simple. Contact us through our website inquiry form, call our office directly, or text us at your convenience. We'll gather information about your current location, destination, moving date, and any special requirements to provide you with an accurate and fair estimate.

What is included in your standard moving service?

Our standard moving service includes shrink wrapping and blanketing furniture, protecting floors and surfaces, carefully packing items from our itemized checklist, secure transportation, unloading into designated areas, and reassembling any furniture we disassembled. We handle your belongings with the utmost care from start to finish.

Are you licensed and insured?

Yes, Coastline Moving & Storage LLC is fully licensed and insured. We maintain comprehensive coverage to protect your belongings throughout the entire moving process, giving you peace of mind during your relocation.

What areas do you serve?

We're based in Fairfield, CT, and proudly serve clients throughout Connecticut, New York, New Jersey, Maine, Massachusetts, New Hampshire, Rhode Island, and Vermont. We also offer nationwide moving services for long-distance relocations.

Packing and Preparation

Do you offer packing and unpacking services?

Absolutely. Our team provides professional packing services using specialized materials and techniques, particularly for delicate items like fine art, antiques, and electronics. We also offer unpacking services to help you settle into your new space quickly and comfortably.

How far in advance should I book my move?

We recommend booking your move as early as possible, especially during peak moving seasons (spring and summer). Ideally, contact us 4-6 weeks before your desired move date to check availability and allow adequate time for planning.

What should I do to prepare for moving day?

Clear pathways in your home, secure parking for our moving truck if needed, and communicate any special instructions to our team. If you're using our packing services, you can leave everything to us. For partial packing, make sure that your personal items are organized and clearly labeled.

Specialized Services

Do you provide junk removal services?

Yes, we offer junk removal services for clients who want to declutter before or after their move. Our team can efficiently remove unwanted items, old furniture, outdated equipment, and other unnecessary belongings, making your transition smoother.

What is white glove moving service?

White glove moving is our premium service that goes beyond standard moving. It includes meticulous packing, specialized handling of valuable items, setup of your new home according to your preferences, and additional services like TV mounting, artwork hanging, home office setup, and complete unpacking with organization.

Payment and Protection

What payment methods do you accept?

We accept a variety of payment methods, including credit cards, debit cards, checks, and electronic transfers. Payment details and schedules will be clearly outlined in your moving contract and discussed during the estimate process.

What happens if my belongings are damaged during the move?

While we take every precaution to prevent damage, accidents can occasionally occur. As a fully insured moving company, we maintain comprehensive coverage for your belongings. If any items are damaged during your move, we'll work with you promptly to resolve the issue through our insurance process.